SERVICE KIT WAVE SYSTEM (WAVE® 4500 compatible)
PM kit Model 4500 WAVE® system series
SERVICE KIT WAVE SYSTEM (WAVE® 4500 compatible)
WAVE® System Support Plans
ADS BIOTEC provides a wide range of WAVE® Customer Support Plans to allow you to experience the maximum benefit from your ADS BIOTEC WAVE® System. WAVE® Customer Support Plans provide different levels of maintenance, support and training allowing you to select what is required for your laboratory. Whether you are a low, medium or high throughput laboratory, we have a support plan to meet your needs.
WAVE® System Warranty
ADS BIOTEC WAVE® Systems are warranted to be free from defects in material and workmanship for twelve months following installation, or fourteen months following shipment, whichever occurs first.
Preventative maintenance visit.
Emergency visits to address operational failures including parts, labor, and travel expenses at no charge.
Telephone Hotline Support.
ADS BIOTEC does not replace parts under a no-charge order if there is fault or negligence by the customer through missuse or accident.
The following items are not covered: operator error, chemistry or application issues, spare parts, post installation training, optional accessories or their installation, and IQ/OQ/PQ services.
Products are supplied for research use only. ADS BIOTEC warrants the Products are free from defects in material and manufacture and conform to ADS BIOTEC’s specifications at the time of shipment. Subject to verification by ADS BIOTEC, if any Product fails to conform to the specifications or any defect in material or manufacture appears: 1) for Products which are scientific instruments within one (1) year from the date of installation; and 2) for related Consumable Products, modules and parts within 30 days from the date of shipment, ADS BIOTEC’s entire liability and Customer’s exclusive remedy shall be, at ADS BIOTEC’s sole discretion, the repair or replacement of the defective Products.
Limitations to Warranty
Unless a separate service plan is purchased, all regularly scheduled maintenance and repairs during the Warranty term shall be the responsibility of Customer. This warranty does not cover any damage to Products due to misuse, improper site selection, and maintenance or operation by Customer or any others which is contrary to recommended instructions and design parameters for the Products. This warranty does not cover damage or defects resulting from repair or relocation of the Products by anyone other than a ADS BIOTEC representative. After the initial installation of the Products any post installation realignment, readjustment, recleaning, or recalibration, unless due to defects in material or workmanship, are the responsibility of Customer. Certain items which are refurbished or otherwise reconditioned are also excluded from the terms of this warranty. This warranty does not cover any damage due to accidents, vandalism, fire, flood, other environmental factors or any other Force Majeure. If you have questions regarding warranty coverage, please contact ADS BIOTEC Customer Service.
The warranty further excludes items supplied by third party manufacturers, such as computers and related software. Customer is responsible for any modifications to the computers or software including, but not limited to: interfacing or networking; unauthorized hardware modifications; repartitioning or reformatting of the hard drive; installation or modification of additional or new hardware; and installation or reinstallation of new or existing computer operating systems or service packs.
THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; ANY IMPLIED WARRANTY ARISING OUT OF A COURSE OF DEALING OR OF PERFORMANCE, CUSTOM OR USAGE OF TRADE; OR ANY IMPLIED WARRANTY AGAINST PATENT INFRINGEMENT. UNDER NO CIRCUMSTANCES SHALL TRANSGENOMIC BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, REVENUE OR BUSINESS) RESULTING FROM OR IN ANY WAY RELATED TO THE PRODUCTS. These limitations apply regardless of whether such damages are sought based on breach of contract, negligence, strict liability in tort, or any other legal theory. The liability of ADS BIOTEC relating to any order by Customer shall in no event exceed the total amount of the payments received by ADS BIOTEC relating to such order. Without regard to any applicable statute of limitations, Customer agrees that any legal action related to any order must be commenced within ninety (90) days of the purchase date.
By placing their order, Customers represent and warrant that they and their employees and agents shall comply with all applicable laws, ordinances, regulations and codes in handling, storage and use of Products and shall indemnify and hold harmless ADS BIOTEC from any claims, rights or causes of action related thereto, or to Customer’s failure act in accord with these terms and warranties.
To the best of its information and belief, ADS BIOTEC has the necessary intellectual property rights to make the Products. Please contact the ADS BIOTEC Law Department at 7409 Irvington Road, Omaha, NE 68122 with any specific questions. While information and data presented are accurate and reliable to the best of ADS BIOTEC’s information and belief, ADS BIOTEC does not guarantee the accuracy of any information and data, nor do we represent that reliance upon such information and data will ensure compliance with any applicable laws and regulations.
ADS BIOTEC reserves the right to alter these terms and conditions at any time and without notice to Customer. Any variance of these terms is not valid unless it is in writing and signed by an officer or other authorized representative of ADS BIOTEC. If you have questions regarding your warranty coverage, please contact ADS BIOTEC Customer Service.
WAVE Premier Support Plan
WAVE Basic Service Plan
WAVE Non-contracted Services
WAVE Applications and Training Plan
WAVE Preventative Maintenance Visit
WAVE System Warranty
Using the WAVE HS System in Clinical Microbiology–RISA Analysis of Infectious Pseudomonas Species
WAVE 4500 System
WAVE HT System Premier Support Plan